SKYWAVE IS NOW NEXTLINK INTERNET

We are upgrading towers and speed packages so that we can offer 100 Mbps!

SkyWave is now Nextlink Internet

SkyWave’s Broadband internet service provider business was recently acquired by Nextlink Internet which is based in Hudson Oaks, Texas. Nextlink Internet is an experienced provider of high-speed internet and voice services to residential, business, institutional and government customers in mostly rural and small-town areas, using a mix of fixed wireless and fiber-optic network technologies. Nextlink’s roots are in Texas and Oklahoma, but the company has expanded into Kansas, Nebraska, Illinois and Iowa.

Nextlink has completed the upgrades to your area towers to be able to provide our new customers up to 25Mbps; however, we won’t stop there. We currently offer 100Mbps residential download speeds to many areas across our legacy coverage areas and we have a plethora of technological advancements that will further increase those speed capabilities to your home. We obtained additional licensing through various FCC auctions and simple advancements in Fixed-Wireless technology, fostering our rollout of LTE-Ready gear that allow us to not only achieve 100Mb but also eliminate Line of Sight obstacles. If you are in a difficult area for a line of sight connection to local towers due to trees or other obstructions, we’ll be able to offer speeds of 50Mbps to 100Mbps download speeds depending on the density of foliage or obstruction. You can learn more in these press releases here. The upside is we shouldn’t have many obstructions to get a quality signal to increase your speeds beyond what you have today.

Small Businesses, Commercial and large Enterprise businesses will also have options to access custom speed designs for Internet Access and or data transport with any speed below 1Gbps and over 10Gbps in select areas.

Opt-in and we’ll keep these notices coming as we reach milestones in your area and begin to offer more choices in higher speed services.

Get to know us! We are excited about what we will get to offer you…higher speeds and excellent customer service.

Will anything change about my bill or my service?

On April 1, 2021 your billing invoice will have the Nextlink header but your monthly rate will not change, your quality of service, your service charges, even your local customer service staff and technicians – all will remain the same.

How do I access my Account Portal?

You can access your account through our website at https://nextlink.app/. Please use your existing login credentials associated with your account.

Access to the online portal will enable you to:

View Account Status/Billing Activity
Manage Payments/Payment Methods
Make Updates to Contact Information

Can I upgrade today?

Fill out the form below to let us know you want to upgrade!

Does Nextlink Internet plan to make any changes to the SkyWave Network? When and where will any network upgrades or expansions occur?

Yes. One of the key drivers of Nextlink’s growth is its constant investment in its networks and focus on internet service quality. So yes, there will be upgrades in the local networks formerly owned by SkyWave, and we plan to bring service to surrounding communities that are currently unserved or underserved. However, it’s premature to be specific at this time about when and where those upgrades will occur.

We are currently offering speeds up to 25Mbps for everyone in our new SkyWave coverage! Sign up today to upgrade!

Will my service be interrupted while upgrades are happening?

We do have some night maintenance work being scheduled Monday thru Friday from 1 am – 5 am. If online during those times you may experience an outage of service. We do try to keep this to a minimum, so the whole network will not be effected at the same time.

What forms of payment are accepted?

For payment, we accept Visa, MasterCard, Discover, and E-Check.

If you pay by check, please submit payments with your check made payable to AMG Technology, LLC.

Mail to the following address:

AMG Technology, LLC

Attn: Business Office

95 Parker Oaks Lane,

Hudson Oaks, TX 76087

Who do I contact right now if I have questions about my service and account?

As our valued customer, you will be offered multiple contact methods for your convenience seven-days a week.

To reach our Customer Care team, please call us at 855-698-5465 with any questions or concerns you may have.
For billing issues, you can email us at billing@team.nxlink.com.
For support issues, you can email us at support@team.nxlink.com
Open a ticket for all issues on our website, www.nextlinkinternet.com.

COMING SOON

Upgrade Plans
Work, learn and play without interruptions and lag time.

Higher speed plans up to 100 Mbps download speeds to your residence will be available in the coming months. Request to hold your place for speed plans – greater than 25Mbps – when your tower location has been upgraded (35Mb, 50Mb, 100Mb plans). When the tower is ready we will reach back out to you to confirm your requested speed upgrade.

Use the form at the bottom of the page to request your speed upgrade.

A Way to Save…

We believe it is important to extend our thanks to you for sharing with your friends, neighbors, and family about your Nextlink Internet experience. When you do, and your referral contacts us to set up their service, they can mention your name and phone number. Your account credit of $50 will be applied once your referral’s installation is complete. This is a great opportunity to save!

Refer us and receive
$50 account credit for every friend, family, neighbor, or business that activates within any of our service areas.

No limits on referral credits applied to your billing!

Emergency Broadband Benefit Program (EBBP)
To better serve those impacted economically impacted by pandemic-related income issues or perhaps you simply have a fixed income, Nextlink Internet is excited to offer to those who qualify up to $50 off your monthly rate plan and a computing device (one per household) for a one-time $50 charge. Learn more about the Emergency Broadband Benefit Program (EBBP).

Sign up today!

Our agent will contact you as soon as your site is ready for speed upgrades. To hold your place and to let us know you want to be contacted, fill out the form below and submit.