network status
Real time network status updates.
Enter your service address in the field below to search for potential outages in your area.
NO OUTAGE DETECTED.
If you are experiencing service issues at your location, try rebooting your router and checking your connection cables. You can also submit a trouble ticket online.
POSSIBLE OUTAGE DETECTED.
We’ve received a few reports of service outages
in your area. Our team is investigating the issue
now. If you would like to get updates via text,
download the Nextlink Connect App and select
the notification types that you would like to
receive.
OUTAGE DETECTED.
We are experiencing an outage in your area. Our
teams are working diligently to resolve all
service issues now. If you would like to get
updates via text, download the Nextlink Connect App and select the notification types that you
would like to receive.
This address is outside of Nextlink’s coverage area. If you believe this message is in error, please contact Nextlink at 855-698-5465.
FREQUENTLY ASKED QUESTIONS
My Nextlink service is down. How can I be notified when it is back up?
The outage map will give you the most current information about your outage. But you can also get outage alerts and updates sent directly to your phone. Simply download the Nextlink Connect App and select the notification types you would like to receive.
Why is my Nextlink service down?
There are many reasons why you may be in an outage. Please rest assured we are working as quickly as possible to resolve any outages in your area. If you would like to get outage alerts and updates sent directly to your phone simply download the Nextlink Connect App and select the notification types you would like to receive.
My Nextlink service is down. What is Nextlink doing to resolve the issue.
Nextlink has many monitoring systems in place. As soon as we are alerted to a possible outage, we immediately begin working to resolve the issue. If you would like to get outage alerts and updates sent directly to your phone simply download the Nextlink Connect App and select the notification types you would like to receive.