network status

Real time network status updates.

Current Status

5/18/2024 12:33 PM


We are experiencing widespread outages in the West Texas and Oklahoma parts of the network. Our teams are working diligently to assess and repair all outages as they occur. Thank you for you patience.

Outages are currently reported in the following areas below. We are working to resolve these issues as soon as possible. If you are having issues with your internet connection, and are not within the specified outage area, please send an email to or call support at 855-698-5465. We return these calls up to 10 PM CST and all others will be returned after 7 AM the next day so that we do not disrupt your evening at home. Thank you for your patience.


  • Illinois: Logan

  • Iowa: Harrison

  • Kansas: None

  • Nebraska: DAKOTA

  • Oklahoma: None

  • Texas: DENTON, Grayson, Comanche, HILL, PARKER, Delta, McLennan, Austin, Burleson, Waller