network status

Real time network status updates.

Current Status

3/19/2024 4:37 AM

 

Outages are currently reported in the following areas below. We are working to resolve these issues as soon as possible. If you are having issues with your internet connection, and are not within the specified outage area, please send an email to support@team.nxlink.com or call support at 855-698-5465. We return these calls up to 10 PM CST and all others will be returned after 7 AM the next day so that we do not disrupt your evening at home. Thank you for your patience.

Important Boyd, TX area customers
Nextlink Fiber was recently struck by a Gas company installing new lines on 3/6/2024 at 2:00 pm CST. Due to the location under the railroad track we need to coordinate with special permission and safety crews. As of 12:00 pm CST 3/7/2024 emergency flaggers and drill crews are on site and expect the new duct to be in place by 5 pm CST today before new fiber and splicing can begin. We apologize for the inconvenience and are working as fast and safely as possible to restore service to some affected Fiber customers.

 

  • Illinois: None

  • Iowa: None

  • Kansas: None

  • Nebraska: None

  • Oklahoma: None

  • Texas: Cooke, Walker, Hill