WELCOME TO NEXTLINK!
We’re so glad you’re here. We want to provide you with a smooth and simple transition. Click the icons below to learn more about your new account tools, convenient payment options, support tools and more!
Welcome to Nextlink
You should have recently received notification from Full Speed, your former Internet service provider, that Nextlink Internet has acquired the Full Speed internet customers. We are very excited to welcome you to the Nextlink family!
We want to assure you that we are working to make this transition as smooth as possible. You can rest assured that your current plan and pricing that you had with Full Speed will not be changing. You’ll also enjoy the same quality of service as you have come to expect, plus all the additional benefits that Nextlink customers enjoy like online account management, referral programs, faster speed options, no data caps, and more, and superior customer service!
What Happens Next?
For now, there is nothing that you need to do. While we are working on transitioning all the Full Speed systems over to Nextlink, you should continue to contact Full Speed as you have in the past for any questions or support.
You should receive your next statement from Full Speed. Please pay that bill to Full Speed as you have before.
If you have any questions or need assistance with your services, continue to contact Full Speed as you have before at their local office or by calling 217-224-8535.
We will begin making upgrades to the Full Speed network immediately. These upgrades will allow us to offer faster speeds than before! Please keep in mind these upgrades will not happen overnight so we will reach out to you when they become available for your area.
You can expect to see more detailed information coming in the coming weeks from Nextlink. Going forward communication will come via email to the address you have on file with Full Speed. Please make sure your contact info is up to date with Full Speed and watch your email inbox for further communication about the upcoming transition to the Nextlink customer portal and billing.
Again, welcome to the Nextlink family and we’re so glad you’re here. We look forward to serving you and your community.