VOICE SERVICE FOR CITIES AND THE PUBLIC SECTOR

Unified Voice Solutions for local and state offices.

Voice Service for Cities

Cloud Communications for the Public Sector

Enhance productivity and promote community involvement with Nextlink’s Unified Communications platform for Voice Service for Cities.

You can meet the challenge of today’s plugged-in society and modern-day workforce by delivering the most integrated, secure, and reliable communications solutions that can withstand mass volume and even natural disasters.

What does Nextlink’s communications and collaboration solution mean to your government entity? Reliability, security, mobility, flexibility, scalability, and affordability. Set up conference calls and video meetings to reach any municipal location, council member, or remote facility immediately, all from one platform. You can even customize your emergency notification link

For custom quotes and options, call 855-NXT-LINK (698-5465).

True Reliability and Secure Access

Transport Layer Security (TLS) is a standard SIP request/response which has been encrypted. This operates in the exact same manner as the more traditional HTTPS. As SIP is only used for establishment, control, and teardown of calls, SIP over TLS does not encrypt the actual RTP voice traffic.

SRTP is the Secure Real-Time Transport Protocol; it encrypts the voice traffic. This differs from TLS as it uses opportunistic encryption to exchange keys. Since SIP over TLS already has negotiated a secure channel prior to any traffic being passed, SRTP exchanges its cipher key in the SDP of the encrypted SIP Message.

Hosted Voice & Messaging Boost Productivity with Effective Collaboration

Build a strong company culture while ensuring a productive business environment. With a unified communications solution that connects regionally dispersed office and remote employees by phone, messaging, video, and screen sharing, your staff will be empowered to deliver their best work.

Public Sector Commitment

We maintain a team of experienced professionals with a breadth of government experience to help you select the right products and services. Our goal is to provide bandwidth and resources that meet and exceed the administrative needs across the entity.

Nextlink is committed to excellence in customer service and satisfaction. Our staff are experts in their field, providing services and products that not only meet your needs but also your budget. We can also address and expand your funding options.

Seat Features

3-Way Calling
With a 3-Way Call, or an ad-hoc conference, you can bring two other lines (internal and/or external) into a call with you.

Call Logs
Your administrator will have access to view call detail records, such as inbound and outbound calls, time, and duration.

Caller ID and Caller Name Delivery
Incoming calls will include the incoming caller ID and caller name if provided by the network.

Call Waiting
Call waiting allows you to receive a new call while you are still on an existing call.

Call Forward Always
Forward all incoming calls to another extension or phone number.

Call Forward Busy
Forward incoming calls to another extension or phone number when your phone is busy or in Do Not Disturb mode.

Call Forward No Answer
Forward unanswered calls to an extension or phone number other than the voicemail after a set number of rings (default 3).

Call Forward Not Reachable
In the event that you lose your internet service, you can set a number to forward calls to when your phone is offline.

Do Not Disturb
Placing your phone service in Do Not Disturb will cause all calls to go to your voicemail box or specified busy treatment.

Extension Dialing
You may call other phones in your PBX with an extension, even if they are in other locations.

Last Number Redial
You can redial the last number you called.

Simultaneous Ring
You can specify extensions and numbers to ring at the same time as the desk line extension.

Sequential Ring
A sequence of extensions and numbers can be set up to dial if the desk phone does not pick up.

Speed Dial 100
You can specify up to 100 number to dial with #xx with the dial pad.

Unified Messaging
Your seat has voicemail included, but can also be configured for voicemail to email, zero-out, and email notifications.

All PBX Include the Following Features

Auto Attendant
An automated recording that answers the phone and provides a personalized message to callers with options for connecting to the operator, dialing by name or extension, or connecting to up to nine configurable extensions. Configuration via the Customer Portal allows for hours of operation to be modified, with different options available for hours that the company is open or closed.

Company Main Number
Phone number with unlimited incoming minutes that can be configured to point to any group extension in the PBX (such as an auto attendant or hunt group).

Corporate Directory
System Users are networked for extension to extension calling.

Hunt Groups
Allows users within a group to be included in a specified sub-group to handle incoming calls received by an assigned Hunt Group’s phone number. Within the Customer Portal, company administrators can choose from “hunt” schemes, each of which rings the specified phones in a different manner.

Music on Hold
Enables company administrators to upload an audio file (.wav file containing music, advertising, etc.) onto the system to be broadcast to parties while on hold.

Add-On Features

Advanced Auto Attendant
A multi-level Auto Attendant (for example, enterprise’s main Auto Attendant is configured to seamlessly route to the Auto Attendant of a particular department or location).

Call Recording
Allows a user to record their calls in either an always on or on-demand mode. These recording capabilities can allow for personal monitoring or supervised monitoring of recorded calls.

Toll-Free Numbers
An “800” number with inbound calling charged a toll to you, not the caller.

Virtual Number
Additional phone number with unlimited incoming minutes that can be configured to point to any extension in the PBX.

For custom quotes and options, please call 855-NXT-LINK (698-5465) today.