How-To Guide

Getting started with the eero+ subscription in your Next-Shield Premium protection plan.

More control. Enhanced security. Peace of mind.

eero+ adds security and safety services to your eero devices, such as active threat protection and advanced parental controls. It can also give you deeper insights into your network data usage and help improve your browsing experience.

Whether you’re setting up eero+ for the first time or looking to do more, we’ve got you covered with the steps to set up and use eero+. Click one of the links for step-by-step instructions to get the most our of your eero+ subscription included with Next-Shield Premium.

Advanced Security
Ad Blocking
Profiles
Content Filters (from homepage)
Content Filters (from Profile)
Block Apps
Block Apps (from Profile)
Block & Allow Sites
Internet Backup
Historical Data
Activity Center
Notifications
1Password (from desktop)
1Password (from mobile app)
1Password (existing account)
Malwarebytes
VPN powered by Guardian
DDNS
Wi-Fi Radio Analytics

Advanced Security

Active threat protection helps keep your family safe from accidentally visiting unknown sites that could lead to phishing attacks and viruses. Turn on Advanced Security from the homepage in your eero mobile app. NOTE: Advanced Security is enabled by default for eero+.

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Step 1

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From the Home tab, tap on the right module under Security & Privacy that says Advanced Security.

Ad Blocking

Speed up your browsing with fewer ads and protect your family from trackers and potential security threats. Turn on Ad Blocking from the homepage in your eero mobile app.

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Step 1

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From the Home tab, tap on the right module under Security & Privacy that says Ad Blocking.

Profiles

Create profiles so that you can set custom schedules, control internet access, and apply Content Filters by profile. Create a profile from the Home tab in the eero mobile app.

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Step 1

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From the Home tab, tap on Add a profile in the Profiles section.

Content Filters (from homepage)

Set age-appropriate filters to block inappropriate content and create a safe online environment for your kids by using Profiles to create Content Filters. Set up Content Filters from the homepage in the eero mobile app.

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Step 1

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From the Home tab, tap on the right module under Security & Privacy.

Content Filters (from profile)

Set up Content Filters from a Profile in the eero mobile app.

eero+ Content Filters from Profile 1

Step 1

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From a Profile page, select Content Filters.

Block Apps

Be in control of your family’s online experience with app blocking. Set up Block App from the homepage in the eero mobile app.

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Step 1

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From the Home tab, tap on the right module under Security & Privacy.

Block Apps (from a profile)

Set up Block Apps from a Profile in the eero mobile app.

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Step 1

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Select the profile for which you want to block apps.

Block and Allow Sites

Help prevent particular websites from displaying on certain family members’ devices. Add a site to block from the homepage in the eero mobile app.

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Step 1

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From the Home tab, tap on the right module under Security & Privacy.

Internet Backup

With a backup connection, your connected home devices, including security devices and smart appliances, can stay online even when internet outages occur. Manage Internet Backup from the Home tab in the eero mobile app.

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Step 1

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From the Home tab, tap on the right module under Security & Privacy that says Internet Backup.

Historical Data

Check out the Activity tab to see how eero is handling threats, ads, and Content Filters based on your choices for your network. View data usage activity from the Activity tab in the eero mobile app.

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Step 1

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From the Activity tab, tap on the Downloaded Data or Uploaded Data block.

Activity Center

See how many filters eero+ has performed and how many threats it has blocked. View scans and threat blocks activity from the Activity tab in the eero mobile app.

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Step 1

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From the Activity tab, tap on the Scans or Threat Blocks block.

Notifications

Manage which eero+ notifications you receive. Manage notifications from the Settings tab in the eero mobile app.

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Step 1

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From the Settings tab, select Notifications.

1Password (from desktop)

Activate your 1Password account. New to 1Password | On desktop. Setup 1Password from the Account center at account.eero.com. Log in using your phone number, email, or Amazon account.

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Step 1

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From the eero Acount center, click on Set up account next to 1Password.

1Password (from eero mobile app)

Activate your 1Password account. New to 1Password | On mobile. Manage eero+ features from the eero+ page in the eero mobile app.

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Step 1

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From the Home tab, tap on the right module under Security & Privacy that says Advanced Security.

1Password (existing account)

Activate your 1Password account. New to 1Password | On mobile. Manage eero+ features from the eero+ page in the eero mobile app.

eero+ 1Password Existing Account 1

Step 1

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From the Home tab, tap on the right module under Security & Privacy that says Advanced Security.

Malwarebytes

Activate your Malwarebytes account. New to Malwarebytes. Setup Malwarebytes from the Account center at account.eero.com. Login using your phone number, email, or Amazon account.

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Step 1

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From the eero Acount center, click on Set up account next to Malwarebytes.

VPN powered by Guardian

Activate your VPN powered by Guardian account. Set up VPN powered by Guardian from the homepage in the eero mobile app. NOTE: VPN powered by Guardian is currently only visible in the eero app for the network owner and not network admins.

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Step 1

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From the Home tab, tap on the right module under Security & Privacy that says Advanced Security.

DDNS

Remotely access your baby monitor, pet cam, security cameras, and other devices on your network. Set up Dynamic DNS from the homepage in the eero mobile app.

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Step 1

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From the Home tab, tap on the right module under Security & Privacy.

Wi-Fi Radio Analytics

View more advanced wireless details like channel busyness, noise floor, and the channels and bandwidth being used by the eero devices on your network. View Wifi Radio Analytics from the Home tab in the eero mobile app.

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Step 1

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From the Home tab, tap on one of your eero devices to go to the eero details page.