WELCOME TO NEXTLINK!
We’re so glad you’re here. We want to provide you with a smooth and simple transition. Click the icons below to learn more about your new account tools, convenient payment options, support tools and more!
Welcome to Nextlink
You should have received notification from CCA Online, your current Internet service provider, that Nextlink Internet has acquired CCA Online and its customers. We are very excited to welcome you to the Nextlink family!
We want to assure you that we are working to make this transition as smooth as possible. You can rest assured that your current plan and pricing that you had with CCA Online will not be changing. You’ll also enjoy the same quality of service as you have come to expect, plus all the additional benefits that Nextlink customers enjoy.
Your Bill
You should have received notification from CCA Online that your billing will be changing to Nextlink as well as receiving your first bill from Nextlink in September.
Online Account
It’s time to register your new Nextlink Online Account. Simply use the email address and the phone number that was associated with your CCA Online account to login. Once logged in, you will be able to view your account status, manage payments and more! If you did not have an email address on file, or you do not remember what it was, please call us for assistance.
Login ID: The email address you had listed on your CCA Online account.
Password: The 10-digit phone number (without dashes or spaces) you had listed on your CCA Online account.
Payments
We accept Visa, MasterCard, Discover, and E-Check. If you pay by check, please submit payments with your check made payable to AMG Technology, LLC, PO Box 224704, Dallas TX 75222-7404.
Support
We are here for you 24/7. You can call us at 217-735-2677 or view additional contact methods here including the ability to submit a support ticket online or chat with one of our support representatives.
Network Upgrades
We will begin making upgrades to the CCA Online network. These upgrades will allow us to offer faster speeds than before! Please keep in mind these upgrades will not happen overnight so we will reach out to you when they become available for your area.
Customer Perks
Speeds up to 100Mbps!
Nextlink will be upgrading the equipment and towers in your community. We will let you know once this is complete so you can take advantage of faster speeds!
No Data Caps!
With Nextlink, you won’t have to worry about data caps or overage fees.
Referral Program
You can earn $50 for every eligible customer you refer to Nextlink. Click here to learn more!
Online Account Management
Manage your account online, make payments, and more. Click here to login.
Superior Customer Service
We hold a 4.8-Star Google rating from over 10,000 customer reviews!
Online Account Management
It’s time to register for Nextlink Online Account Manager. Click here to login!
If this is your first time logging, please use the following to access your account:
- Login ID: Use the email address that was associated with your CCA Online account.
- Password: This will be the phone number (10-digit) that was associated with your CCA Online account.
Once logged in, you will be able to view your account status, manage payments and more! If you have any trouble logging in, give us a call at 217-735-2677.
If you did not have an email address on file, or you do not remember what it was, please call us for assistance.
Billing & Payments
Nextlink offers a number of convenient billing and payment options. Simply choose the one that works best for you.
If you were enrolled in AutoPay with CCA Online or had payment set up through your bank or another third-party, you will need to update those settings for your new Nextlink account.
We accepts the following forms and methods of payment:
Accepted Forms of Payment
We accept Visa, MasterCard, Discover, and E-Check.
Pay Online
Log into your Online Account Manager and pay online at any time.
Pay By Check
AMG Technology, LLC
PO Box 224704
Dallas TX 75222-7404
FAQs
Will my monthly service price change when my account transfers to Nextlink?
No. Your monthly service package speed and price will not be changing.
Will I get faster Internet speeds with Nextlink?
We are going to start upgrading towers very soon to be able to offer speeds up to 100 Mbps for customers who wish to upgrade to a higher speed package. However, this process will take some time. As soon as the towers are upgraded, we will be reaching out to all eligible customers to see if they would like to upgrade.
Will my account number change?
Yes. You will have a new account number for Nextlink. You can find this at the top of your first bill from Nextlink.
Will my invoice date change?
No. Your monthly invoice will continue to be billed on the same day of the month. Your first Nextlink invoice will bill in September.
How do I contact Nextlink?
You can call us 24/7 at 217-735-2677 or visit us online to chat or find other methods of contacting Nextlink.
What payment options are available through Nextlink?
We accept Visa, MasterCard, Discover, and E-Check. If you pay by check, please submit payments with your check made payable to AMG Technology, LLC, PO Box 224704, Dallas TX 75222-7404.
Do I need to do anything on my end to transfer my account to Nextlink?
In order to be able to access Nextlink’s Online Account Manager, you need to make sure that you had both an email and phone number listed under your contact information on your CCA Online account. This is the information that you will need to access your Online Account Manager.
Your username will be the email account that was on file and your password will be the 10-digit phone number. If you are unable to access your Online Account Manager, please contact Nextlink at 217-735-2677.
When can I set up my Nextlink Online Account?
You can set up your Nextlink Online Account now. You will need to use the email address you had on your CCA Online account as your username and your 10-digit phone number from your account as the password.
If you did not have an email and/or phone number on your CCA Online account or you are having trouble registering, please contact Nextlink at 217-735-2677.
When is my account transferring to Nextlink?
Your accout has already been transferred to Nextlink.
Will I experience any service disruption with the account transition?
No. The transition will not cause any service disruptions.
What will happen to automatic payments that I’ve set up?
If you were enrolled in AutoPay through CCA Online and would like to have the same payment arrangement with Nextlink, you will need to set up AutoPay through the Nextlink customer portal.
I am enrolled in electronic bill payment through my bank or another third-party payment processor. Do I need to notify them?
Yes. You will need to update the payment information on record with your bank using your account information from your first Nextlink bill.
How do I make my final payment to CCA Online?
There is no need to do anything different. Your last invoice, along with any payments for remaining balances to CCA Online can be made in the same manner you have used to pay your previous invoices.
Does Nextlink offer financial assistance to customers who need help paying their bills?
Yes. Nextlink participates in the Lifeline and Affordable Connectivity Programs (ACP) that provide a discount on phone and internet services to eligible households. Click here to learn more and see if you qualify.
I am already receiving a Lifeline and/or ACP discount. Will that discount still apply through Nextlink?
Yes. If you are still in an eligible household, that discount will still apply.
I currently receive my bills from CCA Online via email. Will that continue?
Yes. You will continue to receive your bills from Nextlink via email. If you need to receive a paper copy of your bill, please contact Nextlink.
Does Nextlink have a customer referral program?
Yes. Click here to learn more.