Troubleshooting Tips

Internet Support

Typically the loss of internet connection can be attributed to the loss of connection to one of the network devices on your home network. So you first want to verify that everything is connected and has power…
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Voice Support

Your phone line is dependent on the internet so you will need to verify that your internet service is up by opening a browser and going to a website that has the day’s date and time displayed, like www.timeanddate.com. If the site pulls up but the date and time are wrong, then you most likely do not have internet connection. Please follow the steps for internet troubleshooting to resolve this issue…
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Email Setup

Learn more about how to set up your Outlook 2007/2010 client to work with Nextlink…
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