Email Setup

After you have setup your email account with our support team:

To set up your Outlook 2010/2013 client to work with Nextlink.

This guide will help you set up your Outlook 2010 or 2013 e-mail program to receive and send e-mail using your new account settings.

IMPORTANT: If you have not synchronized your account with the new system by logging in to the new webmail portal at, you will be unable to use the new settings below.

Step 1. Navigate to your Account Settings:

  • Open Outlook 2010 or 2013
  • Click the File menu, and then select Info
  • In the Account Information window, click Account Settings, and then click Account Settings again from the menu that appears.

Step 2. Open the Account Settings window:

  • Select your e-mail address (in the center of the window) to highlight it
  • Click Change…

Step 3.  Update Account Settings:

  • Edit the Incoming mail server to:
  • Edit the Outgoing mail server (SMTP) to:
    Make sure your Name, E-mail Address, and Password are correct.
  • Click Test Account Settings…
    If you receive an error, double-check that all steps were completed correctly and that your Internet connection is active.
  • When the test is successful, click Next >

Congratulations! You’re done.

To set up your Spam Filtering Options.


To make changes to spam filter settings, navigate to

Log in here using your nextlink provided email address and standard password. (Note: the email entry box will be red until a correctly formatted email has been entered)

A user can remove a message from the spam filter by selecting it and clicking on the “release” button.

The “settings” tab can be used to manage how often the user receives the spam digest notifications as well as various miscellaneous settings.

The “policies” tab can be used to adjust rules based on message type or by sender.

Managing by message type will allow predefined rules to be run based on common message traits.

Managing by sender allows the user the manually black or white-list specific addresses to always or never be flagged as spam.