Open a Billing Ticket

Please fill out the form below for billing issues or inquiries.  A Billing Support representative will be in touch with you shortly.  If you have an existing open ticket you may contact Billing@team.nxlink.com for any additional information or follow up.  Please provide your ticket number in the subject line.

During severe weather please check the Nextlink Internet home page “Network Status” for any potential outages in your area before submitting a services ticket.  Updates will be provided there.
To open a services issue ticket click here.


To access “My Account” billing portal click here.

To Open a Billing Support Ticket Fill in The Form Below:

BILLING SERVICE ISSUE TYPE: *
I HAVE TRIED THE FOLLOWING: *
BEST METHOD TO CONTACT YOU: *